Customer Service/Delivery Associate, Thrifty Threads

Customer Service/Delivery Associate, Thrifty Threads

Job Title:               Customer Service/Delivery Associate, Thrifty Threads

Reports to:           Director of Retail Services

Status:                     Full-Time/Non-Exempt

Position Summary

Primarily responsible for delivery and pick-up of furniture and donation items made to Thrifty Threads, as well as assist in the unloading and preparation of furniture at the store location.  Other duties may include cashiering, receiving, staging, sorting, cleaning and hanging miscellaneous donated merchandise. Must interact courteously with the public.

Primary Responsibilities

  • Loading, delivery and set-up of donated items such as furniture
  • Accepts donations, sorts, stacks and moves materials
  • Prices merchandise according to guidelines
  • Manages cash register and assists customers at check-out, as needed
  • Assist customers with sales and vouchers
  • Assists with maintaining the physical appearance of the store including windows, floors, restrooms, stockroom and merchandise selling floor
  • Assist volunteers, as needed
  • Communicates any issues regarding delivery, or vehicle to the Director of Retail Services both verbally and/or written form

Skills and Knowledge:

  • General math skills
  • Superior customer service abilities.

Required Qualifications:

  • 18 years of age or older
  • High School diploma or GED required
  • Valid driver’s license
  • Clean driving record
  • Must possess ability to lift, pull and push 50+ pounds, reach above head height, stand, walk, kneel, bend and reach
  • Must be able to lift at least 10lbs overhead

Preferred Qualifications:

  • Retail or customer service experience preferred
  • Delivery and or moving experience preferred


To Apply:
Send resume and salary requirements to or mail to:
The Julian Center
Attn:  Human Resources
2011 N. Meridian Street
Indianapolis, IN  46202