Self-Sufficiency and Employment Program Manager

Self-Sufficiency and Employment Program Manager

Job Description:             Self-Sufficiency and Employment Program Manager

Status:                                  Full-Time/Exempt

Reports to:                         Senior Director of Survivor Services


Position Summary

The Self-Sufficiency and Employment Program Manager develops and monitors a full wraparound program designed to guide survivors toward their independence including securing and maintaining housing and employment, acquiring learning skills, and/or increasing earning potential. Responsibilities include the daily administration and management of relevant community partnerships, “Getting Ahead” curricula, Empowerment Community (Propel Indy) initiative, and employment coaching programs.  The Manager will also have supervisory responsibility for program staff, interns, and volunteers.

This is a grant funded position.


Primary Responsibilities

  • Actively identify and cultivate community partnerships with, but not limited to, civic organizations, schools, universities, and local businesses to support The Julian Center’s Self-Sufficiency and Employment Program
  • Develop ongoing onsite and community-based training programs for all resident survivors, including computer literacy, financial planning, housing ready, and other pertinent life skills
  • Develop and maintain protocol that provides support for high demand jobs, including certification classes, degree programs, other training opportunities that lead to career advancement
  • Develop and maintain job coaching and career plan templates for staff to use when working with individual survivors
  • Organizational representative on citywide housing committees and taskforces.
  • Ensure grant compliance, accurate data entry, and report preparation, as appropriate
  • Assist with the hiring and training of new Self-Sufficiency and Empowerment staff
  • Provide daily supervision, coaching, and performance evaluation of Self-Sufficiency and Empowerment staff, interns, and volunteers
  • Liaison with Senior Director of Survivor Services as needed to discuss issues or collaborate on programming
  • Facilitate bi-weekly Self-Sufficiency and Empowerment Program staff meetings
  • Routine attendance at supervision and agency meetings as indicated



  • Ability to work both independently and as a team
  • Ability to handle multiple tasks
  • Awareness and adherence to confidentiality and boundaries
  • Excellent communication skills (verbal and written) – particularly via telephone
  • Attention to detail in record keeping, partner coordination and documentation
  • Excellent organizational skills
  • Punctuality and dependability
  • Ability to prioritize projects and tasks
  • Ability to problem solve and make appropriate decisions in urgent situations
  • Participate in professional development events as appropriate


Required Qualifications

  • Bachelor’s degree in social work, human services, psychology, or related field
  • Two or more year experience in a human services or social services field
  • At least one year of personnel management
  • Experience in program development and implementation
  • Public speaking and networking experience
  • Desire and ability to work with clients using a strengths-based, empowerment approach
  • Understanding, experience, and sensitivity in working with those who have experienced trauma, homelessness, and the related psychosocial issues
  • Strong working knowledge of domestic abuse and the dynamics of abusive relationships
  • Commitment to non-violent and cooperative work environment
  • Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age, or sexual orientation
  • Valid driver’s license
  • Ability to pass a criminal background check


Preferred Qualifications

  • Prior program development experience
  • Fluency in Spanish and English