Crisis Intervention Counselor

Crisis Intervention Counselor

Job Description:               Crisis Intervention Counselor

Status:                                  Full-Time/Exempt

Reports to:                         Deputy Director of Survivor Services


 Position Summary

Crisis Intervention Counselor serve as a mental health resource for residential and non-residential clients of The Julian Center who are survivors of interpersonal violence and trauma.  Survivors of domestic violence, sexual violence, stalking and sex trafficking are at increased risk of addiction issues, physical illness and mental illness.  The Counselor will be responsible for providing direct services to both adults and children in the form of individual crisis counseling and group therapy, crisis intervention, and trauma education. The Counselor will also participate as a part of the treatment team with the Julian Center Advocates, Triage staff, Children Services, Self Sufficiency staff and other Empowerment staff. Lastly, Counselor will provide support and education to the staff and the community on mental health, violence, trauma topics and best practices when requested by the agency.

This is a grant funded position.


  • Conduct weekly therapeutic support groups designed to increase the coping skills of survivors and provide educations and awareness of the effects of trauma
  • Provide crisis counseling to survivors of domestic violence, sexual violence and stalking
  • Provide crisis intervention support in the form of safety plans for individuals preparing to flee violence, suicide, self-harm or other crisis situations
  • Provide rape crisis support and crisis counseling services
  • Provide Survivors with resources and referrals to long-term mental health treatment options as appropriate
  • Assist residential programs with conflict resolution and de-escalation techniques
  • Coordinate schedules of all clinical and non-clinical support groups
  • Attend supervision and staff meetings as indicated
  • Maintain up-to-date data and client files
    • Grant management through data input into ETO as applicable
  • Maintain confidentiality of clients according to HIPAA
  • Assist when needed to complete Protective Orders applications, Crime Compensation applications, Immigration documents or other legal documents to protect clients served at Julian Center
  • Follow the code of ethics as indicated
  • Follow the guidelines of Mandatory Reporting as indicated
  • Routine attendance at supervision and staff meetings as indicated
  • Other duties as assigned


  • Trauma informed care, client focused, rules reduction knowledge
  • Ability to work with clients using a trauma informed, strength-based, empowerment approach
  • Strong working knowledge of domestic abuse and sexual assault
  • Ability to work as a member of a team
  • Ability to manage time and accountability
  • Ability to be non-judgmental and unbiased
  • Strong cultural competence, including the ability to interact successfully with a diverse population
  • Excellent oral and written communication skills
  • Ability to multi-task and be adaptable in an ever-changing environment
  • Basic computer literacy and ability to use MS Office: Word, Outlook, PowerPoint, and data entry in database programs
  • Commitment to quality and equitable treatment and service provision to all colleagues and survivors regardless of race, ethnicity, sex, gender expression, religion, age, or sexual orientation
  • Ability to pass a criminal background check

Required Qualifications

  • Master’s degree in counseling, social work, psychology, or another related field
  • Licensed (or eligible for licensure) to provide mental health services in the State of Indiana
  • 3 to 5 years post degree experience providing individual and/or group therapy
  • Experience and competency in providing mental health services to both adults and children
  • Experience providing services in a shelter setting
  • Crisis intervention training and experience
  • Knowledge of protective orders and other legal processes

Preferred Qualifications

  • Certified mental health related specialty (EMDR, Play therapy, Reiki, Creative Arts Expression, Yoga, Mindfulness)
  • Bilingual – Spanish