Volunteer Coordinator

Posted 3 months ago

Job Description:              Volunteer Coordinator

Status:                               Full-Time/Exempt

Reports To:                       Director of Development

Position Summary:

The Volunteer Coordinator is responsible for developing and implementing a plan to maximize community wide engagement with the work and mission of The Julian Center.  The Coordinator serves as the first point of contact for individuals and groups interested in serving as ambassadors/volunteers on behalf of The Julian Center and for Julian Center staff/ board members who wish to serve as volunteers in the community, including participation in community outreach events.  The Coordinator has responsibility to seek out, coordinate and supervise implementation of opportunities for The Julian Center in an effort to provide in-person and online training/education for entities throughout our community.  As such, the Coordinator must be passionate about working with people and be exceptionally skilled in proactively managing training, community projects and volunteers for both individuals and groups.  The Volunteer Coordinator helps connect people’s passion for service, skills and experience with opportunities to serve survivors of domestic and sexual violence; and further offers opportunities for future engagement of financial donors.

Primary Responsibilities:

Volunteer Services Responsibilities

  • Coordinate with program staff leaders to determine where volunteers can be used effectively and efficiently.
  • Evaluate agency needs for volunteer service as well as community need for volunteer service               from agency staff and Board of Directors.
  • Develop volunteer program goals, achievement standards, and recognition program.
  • Recruit, interview, train and evaluate selected volunteers.
  • Track volunteer hours in Raiser’s Edge.
  • Explore and facilitate volunteer opportunities for Julian Center staff and board members.
  • Coordinate task-specific volunteer activities at The Julian Center shelter, administrative offices and Thrifty Threads to ensure a positive experience for residents, volunteers and staff.
  • Coordinate volunteer communications including newsletter articles and social media content.
  • Maintain volunteer files and database, record and report all volunteer service hours.
  • Track court-ordered community service volunteer time.
  • Manage the Adopt-a-Family Program.
  • Collaborate with the Development Manager to facilitate volunteer donation solicitation.
  • Report activities to Director of Development and Communications.
  • Facilitate United Way program for volunteer service.

Community Outreach Responsibilities

  • Explore and respond to opportunities for The Julian Center participation in community activities         including tabling events and speaking engagements. Assess the value of each opportunity to The Julian Center before accepting.
  • Coordinate with event sponsors to understand and meet event expectations. This includes          working with all third-party fundraisers assisting with events put on by another organization.
  • Coordinate staff and volunteer participation in community events.
  • Conduct individual and group tours of The Julian Center campus and Thrifty Threads as needed.         Follow through to assure guest/visitors or volunteers get a positive experience.
  • Manage The Julian Center participation in special community events.
  • Receive and ensure appropriate response to all community engagement calls and email.
  • Assist with donor drives, which may also include pick up facilitation and coordination with shelter staff.

Training Responsibilities

  • With appropriate input, establish topics and a training calendar for all training.
    • Work with Director of Programs regarding all internal training.
    • Track external training that is tied to grants.
    • Ensure appropriate credentials; background checks for all volunteers.
  • Work with staff and community partners to engage trainers most qualified and/or certified on specific issues or topics.
  • Ensure that training materials are current and available.
  • With appropriate input, establish tracking mechanism to assure The Julian Center has certified trainers as needed and that training evaluation forms are tracked for quality assurance

Skills Needed:

  • Ability to manage multiple tasks
  • Ability to work effectively both as part of a team and independently
  • Knowledge of community resources
  • Technological competency in MS Office Suite
  • Excellent oral and written communication skills
  • Ability to work flexible hours
  • Commitment to the mission of the Julian Center

Required Qualifications:

  • Two years of college or equivalent business, technical or specialized schooling.
  • At least 1-3 years of experience
    • Prior volunteer management experience
    • Paid or volunteer leadership roles
  • Competency in using Raisers Edge and Volgistics volunteer management software

To Apply:             Send cover letter, resume and salary requirements to jobs@juliancenter.org

Job Features

Job CategoryFull Time

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